Computer shuts down when starting a game

Fortunately, there are some usual suspects we can troubleshoot without too much trouble and could have you gaming normally again in no time. There are four main suspects for game crashes. The game itself, power, temperature or graphics drivers. Other things may occasionally cause instabilities but those four cover the vast majority of causes.

If your computer keeps shutting down during all games, it is more likely to be your system and not the games themselves. If it is just one game that crashes, it is worth troubleshooting that first. Consider running it as an administrator, in compatibility mode, changing video resolution, lowering graphics settings or removing any mods. All those things can fix a single game that crashes. Having narrowed the potential causes of your system issues to power, temperature or graphics drivers, we can begin the real work.

However, I have seen this before where a critical failure in an Nvidia driver causes the entire system to shut down. Plus, new graphics drivers will always benefit gamers. You can overlay a newer version of your graphics drivers over your old one but when troubleshooting, it is best to uninstall your previous version and install a brand new driver. DDU will uninstall your graphics driver completely and will reboot your computer for you.

If it has problems with some files, it may suggest booting into Safe Mode. Do this and run DDU again. It will complete its work and remove all remnants of the driver. Then reboot your computer and install your new driver. Then reboot again. This method takes longer to update a driver than just overlaying a new one but it is much more stable as a result.

New games are demanding on computer resources. The harder your computer has to work to play the game, the hotter it gets as a result. Heat is the enemy of electronics and both your graphics card and processor have thermal protection built in. If they get too hot, they throttle back to keep temperature under control. If you can, have the monitor software open on another screen so you can keep an eye on temperatures. If not, both of these log the maximum temperature so make a note of your existing max and check it when you boot your computer again.

If your system is running hot, turn it off at the wall, remove the case and give it a good clean. Remove as much dust and debris as possible and make sure all system fans are in good condition and can spin freely. Turn your computer on while leaving the case off and check all fans are spinning. If the computer still gets too hot and crashes, consider upgrading your cooling.

Start with case fans as they are the cheapest and easiest to install. Then upgrade the processor heatsink and fan if you have to. The other key requirement for gaming is enough power to drive your graphics card. If you have installed a new PSU or new graphics card or your power supply is getting on a bit, the issue could be insufficient power.

Enermax has an excellent power supply calculator that tells you exactly how much wattage you need to run your system. If you have an old power supply, it may not be delivering the same wattage it once used to. Borrow or buy another of sufficient wattage and retest. If you buy, err on the side of caution and make sure it has more than enough power to run your computer.Menu Menu.

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computer shuts down when starting a game

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computer shuts down when starting a game

Forums Laptops Laptop Tech Support. JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. Status Not open for further replies.March Windows itself registers this as a kernel error and unexpected shutdown without being able to provide a source though. This happens with no other game of mine ran tests with the previous Mass Effect titles as well as Grand Theft Auto V on Ultra settings and, apart from my GPU as mentioned, I have no overclocking tools enabled on my system.

If anyone has a solution for this or could pass this on to the developers, I'd be very grateful. Go to Solution. So apparently a faulty option file was causing the crashes. Thanks again for your support, I probably wouldn't even have attempted this or a comparison to my laptop without your assistance. View in thread. Run a diaX file and post here Would need more info to be sure, and just so you know, most errors that shut down your machine are hardware anyway.

Especially with new op systems, all other program related errors simply recover back into desktop OR lock your computer up requiring YOU to restart your machine. When the computer reboots itself from an error, MOST times it is hardware.

His PC keeps shutting down... here is why

Also, thanks for the extra advice regarding the hardware, I work in the IT profession as well though. The way the computer reacts is - usually - typical for a short period of power loss, but as far as I could figure out myself by checking cable connections and running hardware intense applications like 3D Mark or the GTA V game, the power supply is fine and running well.

It also has more than enough extra reserves and has never had to run on full capacity. I can also exclude a temperature related emergency shutdown as I used the tool Speccy to monitor them during the attempts to start up the game.

Original Post

Hope the dxdiag turns out to be more revealing for you than it did for me. The Windows event logs are probably not going to be of much help in this case, but I'll post them if needed.

I don't read German, and some of the later things in the DiaX are in German, but I did see a bunch of failures at the end. One that caught my attention is MSIDDR program error, from what I can find out it is related to msi control panel and changing ram memory clock and such. Also does the computer blue screen and tell you it is shutting down or just off It could be bad ram, loose cable on HD, bad HD sector, or just your bad luck March - last edited March I already turned that program off for most of my test runs, which also turns off all overclocking steps and puts the graphics card into default settings mode.

I used one of the "reboots" for a disk check which came up with no errors, and like the hard drives the RAM modules are less than 6 months old and not very likely to be malfunctioning, which I doubt would be this "selective".

The kernel error ID is 41 if that's what you were referring to. It is the only entry in the "Critical errors" section and all entries previously listed are related to me using the PC's Reset button. I have a bit of a passion for older games and as you can probably imagine, not all of them respond well to being launched in a Windows 10 environment. Most recent entries are from today and two days ago, their dates and times are equal to the point of attempting to launch the game.

It is the only ID listed in the "Critical errors" section and all entries previously listed are related to me using the PC's Reset button. I had some memory less than a month old die I also checked the warning messages and less critical reports, and none of them were based on the game's launch.

I'll restart the PC now and run the check, will report back with the result soon.Log in. Ask a Question. TechSpot is dedicated to computer enthusiasts and power users. Ask a question and give support.

computer shuts down when starting a game

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Strange shutdown problem when starting computer games. Thread starter ilikemsg Start date Dec 5, Status Not open for further replies. Hey there. I've heard you guys have a lot of technical expertise in this stuff. I hope someone can give me advice to kill this crazy problem of mine. It isn't instantaneous, but takes a few minutes to shut down.

It even sometimes randomly shuts down when I'm just browsing through the web. When it shuts down the power light is still on, but everything else is off eg. The problem just started out of nowhere. I did not install any programs, did not screw around with settings that I didn't understand, did not alter any configurations and did not change any parts.

One day my computer just shut down and from then on anytime I accessed anything "graphically intense" it would just shut down. I updated my radeon drivers, still had the same problem and then rollbacked the drivers and still had the same problem. I reformatted. Still had the same problem so therefore it is a hardware problem. I have two sticks of ram and tried out each of them seperately if the shut down still occured.Due to high volumes, response times in the community may be delayed over the next few days.

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The issue could have occurred due to compatibility of the game with Windows I checked in Windows Compatibility center and it says about the version 1 "status varies" which means depending upon system configuration, it is compatible. As you've not mentioned the version, therefore we'll not be able to give you the complete information. I would suggest you to get in touch with the manufacturer and see if that helps. Did this solve your problem? Yes No. Sorry this didn't help. Thanks for your feedback.

I appreciate if you could answer few questions to narrow down to the issue. I suggest you to download and install any pending updates that needs to be installed on the computer through Windows update and check if it helps to resolve the issue. If the issue persists, You could also place the computer in a Clean boot state and check if you are able to update the specific driver. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs.

This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 8. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.

October 6, Due to high volumes, response times in the community may be delayed over the next few days. So I was playing fine under windows 7 but under windows 10 about 2 min into playing MechWarrior Online my system just shuts down.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Hi, Thank you for using Windows Hope it helps. Let us know if you need further assistance and we'll be glad to help. Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response? In reply to A. User's post on August 10, Funny how you say that the game might have compatibility issues with Windows This issue is not supported by Blizzard Customer Service as it is not caused by a Blizzard product. We've provided some suggestions below, but you will need to consult your computer manufacturer or a local technical troubleshooter if the issue persists. If your computer restarts or shuts down while playing a game, it has an underlying issue that needs to be resolved.

Consult your computer manufacturer or a local technical troubleshooter for further assistance. Blizzard Customer Service cannot assist with this issue as it is not caused by a Blizzard product.

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computer shuts down when starting a game

Contact Us. Site Map.Home Discussions Workshop Market Broadcasts. Change language. Install Steam. Store Page. No Man's Sky Store Page. Global Achievements. Hi guys, I am at a loss why this is happening to me when I enter the game.

I have updated all my drivers. No updates for windows update required. I turned off my antivirus before starting the game. I play in windowed full screen at low settings. I set my fan speed to full speed yet it still happens even when i turn multiplayer off.

Its driving me nuts.

Showing 1 - 15 of 17 comments. Dats'a Mild Treebawl! View Profile View Posts. If your computer is crashing blue screen then there isn't anything i could help with, google the error. If it straight up shuts off it doesn't have enough power to the system and shuts off because it can't do anything without the power to some parts, some graphics cards are heavy power usage under load and could be the fault here.

Yep bad power supply or not enough power supply. When NMS kicks on and starts drawing power the system protects itself. That or its over heating. Those are the only 2 reasons i know that a PC shuts itself off. Completely uninstalling the game, then removing the local NMS game files, then reinstalling it may help.

I have been noticing that this game runs CPUs rather hot. In my case, dangerously close to TJ Max temps. That is a safety setting where the CPU is instructed to make an immediate shut down once the core temperatures reach that level.

Your symptoms sound pretty drastic, but my guess is it could be heat issues. You should report your issue to HG at the zendesk website in that case. Last edited by Krayor Krelion ; 23 Aug, pm. Games don't run CPUs hot. Improper cooling runs CPUs hot. If the CPU is hitting its max temp while playing, you need to improve your cooling.

A game developer cannot improve your CPU's cooling. Games can definitely run CPUs hot. Any program that heavily utilizes CPUs will run them hot.

Windows 10 Shuts down by itself when playing games

And coding can definitely influence that. You can probably turn your GFX options back up. Originally posted by Krayor Krelion :. Gubernub View Profile View Posts.


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